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Has Manulife Denied your Disability Benefits?

Our Hamilton Disability Lawyers have Recovered Millions for Claimants Nationwide

Has Manulife Denied or Stopped Paying your Disability Benefits?

Don’t Panic. You still have Legal Rights. Call us nationwide at 1-844-525-2633 or in Ontario at 905-333-8888. Alternatively, send us a confidential message, and we will get back to you.

Manulife, one of the leading group benefits providers in the country, offers disability insurance to many Canadians, both on an individual basis and through their employers’ plans. Despite the fact that most policyholders faithfully pay their premiums and rely on this coverage in the event of a disability, Manulife may unjustly deny or terminate valid disability claims when policyholders are most vulnerable. Coping with a chronic medical condition is already challenging enough without the added burden of having your long-term disability claim rejected by Manulife, which can be truly devastating.

At Lalande Personal Injury Lawyers, we recognize the overwhelming nature of this situation and are dedicated to providing assistance. Our skilled Hamilton long-term disability lawyers are well-versed in the strategies employed by insurers like Canada Life to deny claims. We offer caring and compassionate representation to help appeal your denial and fight tirelessly to secure the long-term disability benefits you are legally entitled to under your policy.

If Manulife has terminated your disability benefits, call us Nationwide at 1-844-LALANDE or local throughout Ontario at 905-333-8888 for more information about how we can assist you in your time of need. Alternatively, you can contact us confidentially by sending an email through our website.

Why did Manulife Terminate my Long-Term Disability Benefits?

You are now probably learning that your disability insurance coverage can let you down when you need it the most. If you’ve recently received notice that your long-term disability (LTD) benefits have been denied or terminated by Manulife, you may feel overwhelmed, confused, and unsure of what to do next. Understand that you’re not alone in this situation and that you can take steps to fight for the benefits you deserve.

As experienced disability lawyers, we’ve witnessed firsthand the devastating impact that a sudden stop payment or denial of benefits can have on individuals and their families. We understand the physical, emotional, and financial toll that a disability can take, and we’re here to help you navigate this challenging time with compassion and expertise.

To help you better understand your situation, our disability lawyers have compiled a list of the five most common reasons why Manulife may terminate long-term disability claims:

Insufficient Medical Evidence: One of the primary reasons for LTD benefit termination is a lack of sufficient medical evidence to support your ongoing disability. Manulife may argue that the medical documentation provided does not adequately demonstrate that your condition prevents you from performing the duties of your occupation. Maintain regular medical appointments and ensure that your healthcare providers are accurately documenting your symptoms, limitations, and treatment plans.

Failure to Meet the Definition of Disability: LTD policies typically have specific definitions of disability that you must meet to qualify for benefits. After the initial qualifying period, usually 2 years, the definition of disability often changes from being unable to perform the duties of your own occupation to being unable to perform the duties of any occupation for which you are reasonably suited by education, training, or experience. Manulife may terminate your benefits if they believe you no longer meet the applicable definition of disability.

Missed Deadlines or Insufficient Documentation: Strict deadlines and documentation requirements are a common feature of LTD policies. If you fail to submit required forms, medical updates, or other documentation within the specified timeframes, Manulife may use this as grounds for terminating your benefits. Stay organized and promptly respond to any requests for information from your insurer.

Surveillance and Social Media Monitoring: In some cases, Manulife may conduct surveillance or monitor your social media activity to gather evidence that contradicts your disability claim. If they obtain video footage or social media posts that appear to show you engaging in activities inconsistent with your stated limitations, they may use this information to justify terminating your benefits. Be cautious about your online presence and understand that your activities may be scrutinized.

Independent Medical Examinations (IMEs): Manulife has the right to request that you attend an Independent Medical Examination (IME) with a doctor of their choosing. If the IME report suggests that you are capable of returning to work or if it contradicts the medical evidence provided by your own healthcare providers, your insurer may rely on this information to terminate your benefits. Attend any scheduled IMEs and ensure that you accurately convey your symptoms and limitations to the examining physician.

If you’ve had your long-term disability benefits terminated by Manulife, act quickly to protect your rights. Our experienced disability lawyers can help you understand your policy, gather the necessary medical evidence, and fight for the benefits you deserve.

We understand that the prospect of challenging a large insurance company can be daunting, but you don’t have to face this battle alone. Our team is here to guide you through the process with compassion, expertise, and a commitment to achieving the best possible outcome for your case.

Don’t let a termination of your long-term disability benefits leave you feeling helpless and unsure of your future. Contact our office today for a free consultation, and let us help you fight for the support you need and deserve.

Manulife Long-Term Disability Disability Benefits – What Happens After Two Years?

The two-year juncture in long-term disability (LTD) benefits is a critical point in a disability claim, as it often marks a significant change in the definition of disability that claimants must meet to continue receiving benefits.

During the first two years of an LTD claim, the definition of disability typically states that the claimant must be unable to perform the essential duties of their own occupation due to illness or injury. This means that if the claimant cannot work in their regular job because of their medical condition, they are considered disabled and entitled to receive LTD benefits.

However, after the two-year mark, most Manulife LTD policies in Canada change the definition of disability to a more stringent standard. At this point, the claimant must prove that they are unable to perform the essential duties of any occupation for which they are reasonably suited by way of education, training, or experience. This change in definition makes it more challenging for claimants to continue receiving benefits, as they must demonstrate that their disability prevents them from working in any suitable job, not just their own occupation.

Insurance companies and their adjusters are well aware of this change in definition and may employ various tactics to terminate LTD benefits at the two-year mark. Some common strategies include:

Heightened scrutiny of medical evidence: Adjusters may closely examine the medical records provided by the claimant, looking for any inconsistencies or gaps in treatment that could be used to argue that the claimant’s condition has improved or that they are not as disabled as claimed.

Independent Medical Examinations (IMEs): Manulife may require claimants to attend IMEs with doctors of their choosing. These doctors may be biased in favor of the insurer and could provide opinions that contradict the claimant’s treating physicians, giving the insurer grounds to terminate benefits.

Vocational assessments: Manulife may conduct vocational assessments to identify potential occupations that the claimant could perform based on their education, skills, and experience. If the assessment finds that there are suitable occupations available, the insurer may argue that the claimant no longer meets the definition of disability.

Surveillance and social media monitoring: Manulife adjusters may employ private investigators to conduct surveillance on claimants or monitor their social media accounts, hoping to find evidence that the claimant is engaging in activities that are inconsistent with their claimed limitations.

Overriding the Claimant’s own Doctors: Manulife will often prioritize the opinions of their own hired medical experts over the claimant’s treating physicians when deciding to terminate disability benefits. These experts, who may have never personally examined the claimant, are tasked with reviewing the claimant’s medical records and providing an opinion that favors the insurance company’s interests. By relying on these biased assessments, insurers can justify denying or terminating benefits, even when the claimant’s family doctor and specialists have provided evidence supporting the claimant’s ongoing disability.

To protect themselves from unfair termination of benefits at the two-year mark, Manulife claimants should:

  1. Ensure that their medical records are complete, consistent, and clearly document their limitations and restrictions.
  2. Attend all medical appointments and follow their treatment plans as prescribed by their healthcare providers.
  3. Be cautious about their activities and social media presence, understanding that they may be under surveillance.
  4. Consider seeking the advice of an experienced disability lawyer who can help them navigate the complexities of the LTD claim process and fight for their rights if their benefits are wrongfully terminated.

I’ve heard my Adjuster mention Own Occupation or “Own Occ”…What does this Mean?

In Ontario, Canada, the “own occupation” provision is a fundamental component of Manulife’s long-term disability (LTD) insurance policies. This provision is typically applicable during the initial period of disability, which generally spans the first two years of the benefit period under Manulife policies, in accordance with Canadian law.

Under Manulife’s “own occupation” definition, an individual is considered disabled if they are unable to perform the essential duties of their specific job due to an illness or injury. This means that even if the individual is capable of working in another occupation, they can still qualify for LTD benefits under their Manulife policy if they are unable to carry out the core functions of the job they held at the time they became disabled. This provision is designed to provide financial support to policyholders who are unable to continue working in their chosen profession due to a disabling condition.

I’ve heard my Adjuster mention any Occupation or “Any Occ”…What does this Mean?

In Ontario, long-term disability (LTD) insurance policies, including those offered by Manulife, often include an “any occupation” or “any occ” definition of disability. This definition typically takes effect after the initial “own occupation” period, which usually lasts for the first two years of the benefit period.

Under the “any occupation” definition, an individual is considered disabled if they are unable to perform the essential duties of any occupation for which they are reasonably suited by education, training, or experience. This is a more stringent definition compared to the “own occupation” provision, as it requires the individual to be unable to work in any suitable job, not just their specific job held at the time of disability.

The “any occupation” provision is intended to ensure that LTD benefits are provided to those who are truly unable to engage in any form of gainful employment due to their disabling condition. It is important for policyholders to understand the terms and conditions of their specific LTD policy, as the transition from “own occupation” to “any occupation” can have significant implications for their eligibility to continue receiving benefits.

If Manulife cut off your disability benefits at the two-year mark, it is very important to contact a disability lawyer sooner rather than later. Often, disability insurance companies will convince claimants to go through the “internal appeal process,” which hardly ever works out in the claimant’s favour. The process simply involves another employee from Manulife reviewing your denied claim. It simply delays benefits that a person is entitled to.

Remember, Manulife is NOT on your side.

When you find yourself in an unanticipated situation, you may believe that your insurance company, such as Manulife, will step up and utilize the premiums you or your employer have paid to support you.

However, insurance companies prioritize generating profits over working for your best interests. To maximize their earnings, they aim to minimize costs while increasing revenue. They achieve this by rejecting as many claims as possible and minimizing payouts on approved claims.

Insurance companies streamline their claim processing to reduce the resources invested in each case, which can lead to errors and oversights. By expediting claims and denying a high volume of them, insurance companies can optimize their profits for shareholders at the expense of policyholders and benefit beneficiaries.

Claimants who believe they have been wrongfully denied or treated unjustly often face lengthy appeals processes and legal battles against their disability insurer. While disability insurance serves as a crucial safety net, the claims process can be incredibly challenging for those with legitimate disabilities, requiring them to navigate a complex and often adversarial system to secure the benefits they deserve.

Manulife Denied my Claim: Hiring a Long-Term Disability Lawyers Near me.

How to hire a “disability lawyer near me” is a common question that we have heard time and time again. If you’ve been denied long-term disability benefits in Canada, it’s crucial to find the right lawyer to fight for your rights and help you get the benefits you deserve. However, with so much advertising from law firms – billboards, TV commercials, online ads – it can be overwhelming to know where to start and how to choose the best disability lawyer for your case.

Here are some key tips for finding and hiring a top disability lawyer in Ontario:

Look for a law firm that specializes in disability claims: You want a lawyer who focuses their practice on disability law and has extensive experience handling LTD denial cases against insurance companies. General practice firms that dabble in many areas of law may not have the same depth of knowledge.

Check the firm’s track record of success: Have they recovered millions of dollars in settlements for their disability clients? Do they have a history of winning cases at trial? Ask about their case results.
Make sure you have an experienced lawyer working on your file directly – not just a junior associate or paralegal. Your case against Manulife will not be easy – so it’s important that you have a lawyer that specializes.


Take advantage of free consultations to discuss your case:
Most disability law firms, including ours (Camporese Lalande Disability Lawyers at Disability.ca), offer free claim evaluations. This allows you to get advice on your case and see if the firm is a good fit before hiring them.

Understand the fee structure: The best disability lawyers work on contingency, meaning you only pay a fee if they win your case – typically a percentage of the settlement. Make sure you are comfortable with the fee agreement. You should not have to pay any legal fees upfront.


Read former client testimonials: Try to get a sense of what it’s like to work with the firm and how they’ve helped people in situations similar to yours. This can give you confidence in your choice.
At Lalande Disability Lawyers, we pride ourselves on being disability law specialists with an outstanding track record of success. Based in Hamilton, we represent disability claimants all across Canada and have recovered tens of millions in denied benefits for our clients. Led by renowned disability lawyers Art Camporese and Matt Lalande, our firm is recognized as a leader in disability law.

We offer free consultations, have a no-fee guarantee unless we win, and give each client the dedicated attention of an experienced disability lawyer. But don’t just take our word for it – visit our website at Disability.ca to read client success stories and see how we can help you too.

The bottom line is, if Manulife has unfairly denied your claim, you have the right to hire a lawyer to fight for you – but choose wisely. Look for a proven disability law firm like Lalande Disability Lawyers who will be the strong advocate you need to win your case. With the right legal representation, you can get your benefits back on track.

How much does a Disability Lawyer Cost? Do Disability Lawyers work on Contingency?

If you’ve been unfairly denied disability benefits by Manulife, you may be wondering how much it will cost to hire a lawyer to fight for your rights. The good news is that most disability lawyers, including Lalande Disability Lawyers, work on a contingency fee basis. This means that you don’t have to pay any upfront legal fees – instead, we only get paid if they win your case.

Contingency fees align your lawyer’s interests with yours and ensure that they are motivated to get you the best possible outcome. Under a contingency arrangement, your lawyer typically receives a percentage of the settlement or court award if your case is successful. This percentage can vary but is often around 25% to 30% of the total amount recovered. The exact terms will be clearly outlined in the retainer agreement you sign with your lawyer.

Hiring a disability lawyer on contingency offers several key advantages. First, it provides access to justice for those who could not otherwise afford a lawyer, as there are no upfront costs. Second, it shifts the financial risk from you to your lawyer, as they only get paid if they deliver results. Third, it gives you confidence that your lawyer believes strongly in your case and is committed to winning. With contingency fees, you can level the playing field against a large insurance company like Manulife and get the professional legal representation you need to secure the disability benefits you deserve.

At Lalande Disability Lawyers, we are proud to offer contingency fee arrangements to our disability clients across Canada. We believe everyone should have access to justice, regardless of their financial situation.

So, while the thought of legal fees can be stressful when you’ve lost your disability income, rest assured that with our firm, you will not have to pay anything out of pocket. We only get paid if your case is successful. Don’t let worries about cost prevent you from getting the legal advocacy you need. Call or email us today for your free consultation.

If Canada Life has denied or Stopped Paying Your Log-Term Disability Benefits, we can help.

If Manulife has denied your long-term disability benefits, it is crucial that you seek legal assistance from our experienced Disability Law firm as soon as possible. Delaying action may result in prolonged periods without the benefits you deserve and need to maintain your quality of life. Our team of dedicated disability lawyers has the expertise and knowledge necessary to effectively appeal the denial of your long-term disability benefits, ensuring that your case is presented in the strongest possible manner.

We work closely with top-tier experts in various fields to gather compelling evidence and build a robust case on your behalf. Our attorneys have a proven track record of success in handling disability claims and are prepared to take your case to Court if necessary. We are committed to fighting for your rights and will strive to recover every dollar owed to you by Manulife under the terms of your disability insurance policy.

Manulife has a legal obligation to act in good faith and honour valid disability claims. However, insurance companies may sometimes prioritize their own financial interests over the needs of their policyholders. If you believe that your long-term disability claim has been unjustly denied, Matt Lalande is here to advocate for you and protect your rights.

Don’t face this challenging situation alone. Contact our Disability Lawyers by calling (905) 333-8888 or nationwide at 1-844-LALANDE to learn more about how we can support you during this difficult time. If you prefer, you can also reach out to us confidentially by sending an email through our website. When you receive a Canada Life disability denial, it can be overwhelming and confusing, but our team is prepared to stand by your side and fight for the benefits you rightfully deserve.

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FAQ Manulife Long-Term Disability Denials

What should I do if Manulife has denied or terminated my long-term disability benefits?

If Manulife has denied or stopped paying your LTD benefits, don’t panic. You still have legal rights and options to appeal the denial. Contact an experienced disability lawyer who can help you fight for the benefits you deserve under your policy.

What are some common reasons Manulife may deny or terminate long-term disability benefits?

Manulife may deny or stop LTD benefits for reasons such as insufficient medical evidence, not meeting the policy’s definition of disability, missing deadlines or paperwork, surveillance showing activity inconsistent with claimed limitations, or Independent Medical Exams that contradict the claimant’s own doctors.

How does the definition of disability in Manulife LTD policies typically change after 2 years on claim?

For the first 2 years, Manulife policies usually define disability as the inability to perform the duties of one’s “own occupation.” After 2 years, the definition often changes to the inability to work in “any occupation” based on one’s education, training, and experience. This stricter definition makes it tougher to continue qualifying for LTD benefits.

Should I go through Manulife’s internal appeal process if they deny my claim?

Disability lawyers generally advise against the internal appeal process, as it rarely leads to Manulife overturning their denial. The appeal is handled by another Manulife employee and usually just delays benefits you may be rightfully owed. It’s better to consult with a disability lawyer right away.

What should I look for when hiring a disability lawyer to fight my Manulife LTD denial?

When choosing a disability lawyer, look for a law firm that specializes in disability claims against insurance companies, has a strong track record of success, and works on a contingency basis, meaning you pay no legal fees unless they win your case. Read reviews and take advantage of free consultations to find the right fit.

How much does it cost to hire a disability lawyer to fight a Manulife LTD denial?

Most disability lawyers, including Lalande Disability Lawyers, work on contingency, so you pay no upfront costs. If your case is successful, the lawyer receives a percentage of the settlement or back benefits, often around 25-30%. You pay nothing out of pocket and only pay a fee if you win.

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